General Policy

Check in and Check out Times:

  • Check-In: 14:00 pm
  • Check-Out: 12:00 noon

Early check-in and late check-out are subject to hotel availability. Additional charge, plus tax & service charge can be applied for early check-in or late checkout. Please contact us directly via e-mail or telephone for reservation in advance.


  • Your booking must be guaranteed by a valid credit card to hold your rooms until you arrive on your confirmed check-in date. If you book a rate that requires a deposit or prepayment, this payment card will be charged at any time before your check-in date. For details, please review the rate description and rate rules.
  • Please note that under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. “Marriage Certificate” must be presented upon check-in. Otherwise, a second room must be booked.
  • Any amendment in stay period of your reservation may result in a rate change

Cancellations Policy:

Best Available Rates:

  • You may cancel your reservation without charge 7 days or more prior to the arrival date.
  • Please note that 1-night charge per room will be applied as penalty if you cancel your booking after the deadline of free cancellation.

Nonrefundable Rates:

    • Prepayment is required at the time of booking and no modifications and cancellation
    • Full charge will be applied in case cancel or no show