Privacy Policy

At The Secret Côn Đảo, we are committed to protecting your privacy and support a general policy of openness about how we collect, use and disclose your personal information.

The purpose of this Privacy Policy is to inform you about The Secret Côn Đảo’s practices relating to the collection, use, and disclosure of personal information that may be provided through access to or use of our websites or hotel services and related products. By staying at our hotel and using related products and services, or by visiting our website, you consent to the collection, use, and disclosure of your personal information (as defined below) in accordance with the following terms and conditions.

This Privacy Policy also explains how you can contact us if you have questions about, want to make a change to, or delete any personal information that The Secret Côn Đảo may be holding about you. We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference.

PERSONAL INFORMATION

For this Privacy Policy, “Personal Information” means information about an identifiable individual.

I. THE PURPOSE AND SCOPE OF THE COLLECTION

The personal information collected may include at least some of the following

* Contact information (such as name, address, e-mail address, and telephone number in a non-business capacity)
* Proof of identity (such as a signature or passport number)
* Financial and billing information (such as credit card number/ expiration date and credit history)

This is the information that you need to provide to The Secret Côn Đảo to contact support consultants and booking confirmation for customers.

You will be solely responsible for the confidentiality and retention of any service using your personal information. In addition, you are responsible for timely notification to The Secret Côn Đảo about illegal use, abuse, security breaches, and third-party information to take appropriate measures.

II. THE SCOPE OF INFORMATION USE

We use your personal information to:

* Book and confirm your hotel reservations
* Provide you with personalized interactive communication
* Provide you with timely and reliable services
* Research, develop, manage, protect and improve those services
* Advise you about new products and services that may be of interest to you
* Develop, maintain our relationship, and communicate with you
* Bill you for our products and services
* Collect outstanding debts
* Assist and solve issues in the special situations

When we disclose your personal information

Except with your consent, we will not sell, license, trade, or lease your personal information to or with others.

We may share personal information with third parties and/ or business associates (including AKYN Hospitality Group and its affiliates) engaged to assist us in providing services to you or to carry out one or more of the purposes described above.

The Secret Côn Đảo reserves the right to disclose personal information to legal departments if a law, regulation, search warrant, subpoena, or court order legally does an investigation related to your crimes. Otherwise, your personal information is protected as private and confidential.

III. TIME OF INFORMATION STORAGE

Your personal data will be kept until a cancellation request is made by yourself, otherwise, it will be protected.

IV. THE ADDRESS OF THE ORGANIZATION COLLECTING AND MANAGING THE PERSONAL INFORMATION

RESORT A JOINTS STOCK COMPANY

08 Ton Duc Thang, Con Dao, Ba Ria – Vung Tau, Vietnam

Email: info@thesecretcondao.com / sales@thesecretcondao.com

Phone: +84 (254) 3837 888

Hotline: +84 (28) 3839 6868

V. MEANS AND TOOLS FOR USERS TO ACCESS AND EDIT THEIR PERSONAL DATA

You are free to check, update, adjust or cancel your personal information by asking The Secret Côn Đảo to do this.

We collect personal information about you only when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of your personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use the information for a purpose not previously identified).

The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the individual’s reasonable expectations in the circumstances.

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent at any time, please contact us at +84 28 3839 6868 or sales@thesecretcondao.com. We will inform you of the implications of withdrawing consent.

As a condition of the supply of a product or service, we will not require you to consent to the collection, use, or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.